Welcome to your new Nova Scotia Pre-Primary classroom supplied by Louise Kool & Galt!

This has been such a big project, we’ve set up this special webpage for you.

If you have any questions about any of your new products, please don't hesitate to contact us! Email service@louisekool.com or 1-800-268-4011.

Below you'll find most of the products you have received for your classroom.

But we did have to special order some products.

CLICK HERE for a product list with names pictures and skus, of all the products shipped in your orders for reference

How to Report Problems

Select the appropriate form below to report Damaged Goods, Missing Items and Additional Goods sent in Error.

PLEASE DO NOT RETURN items to LKG without filling out the appropriate form. Further instructions will follow by email or phone within 1 business day. This is the most efficient way to resolve your issue.

Before you Begin – Order #? Pictures?

Before you start filling out the form, please take some pictures of the damage and/or damaged packaging (if applicable) and be ready to upload them to this form. If you think a picture would help explain the situation for additional items or missing items, you can also upload them.

If you have the order number (found on the top right corner of packing slip, begins with 750xxx-xx) have that ready too.

DAMAGED Goods Reporting Form

CLICK HERE to report damaged goods.

[Have your pictures ready to upload them to the form.]

MISSING Goods Reporting Form

CLICK HERE to report MISSING goods

ADDITIONAL Goods Reporting Form

CLICK HERE to report ADDITIONAL goods.